It's not the breakdown that's the problem — it's the process of getting the truck moving again.
When a truck goes down, Tow4Tech connects trucking fleets and stranded owner operators with the towing vendors who can actually roll. Real ETAs, real quotes, real-time tracking — and a $25-per-event price that's easy to explain to anyone.
Three purpose-built apps, one shared network
Fleets request, vendors dispatch, owner operators get help on the side of the road. Every role gets the right tool — and they all talk to each other.
For Trucking Companies' Breakdown Departments
Find towing & roadside help fast, run every job to completion, keep the financial side clean — your way.
- Manual, Automatic, or Scheduled dispatch
- Preferred / Neutral / All-vendor broadcast control
- Pay through Stripe or pay vendors direct
- Built-in analytics & vendor scoring
For Towing & Roadside Service Providers
The command center for your dispatchers and your operators in the field. Receive jobs from across the network, quote, assign, and get paid.
- Live opportunity board from fleets & owner operators
- Central dispatching across one yard or twenty
- Operator web app for the field — no app store install
- Stripe or direct billing — your choice every job
For Owner Operators & Small Fleets on the Road
Broken down on the shoulder? Stop Googling shops in a town you've never been to. Submit once and the network finds help.
- One simple intake — location, issue, truck
- Vendors come to you with ETAs and quotes side-by-side
- Stripe card on file, charged when the job closes
- Full job log & receipts for accounting
Quick glossary: An Owner Operator is the truck driver who needs help. An Operator is the tow-truck driver or roadside tech who comes to help — Operators work for a Dispatch company and use the built-in operator web app, not a separate signup.
From breakdown to back-on-the-road, in minutes
A single job flows seamlessly between every Tow4Tech app — no re-keying, no chasing status.
Raise
app · driver link · API · dispatcher
Reach
direct notifications + AI phone follow-up
Award
quotes, ETAs, preferences applied
Track
live GPS, live ETA, photos
Settle
invoice approval, card or terms
Raise · Reach · Award · Track · Settle — one record from the first call to the final invoice.
AI voice agents — coverage beyond the network
When the Tow4Tech network alone can't cover a job, AI voice agents fan out calls to towing & roadside vendors who aren't on the platform yet — capturing real ETAs and cost estimates and feeding them straight into the same flow. Off-network vendors handle the job; Service App users see no difference.
🔒 AI calls and SMS are consent-first: explicit verbal consent is captured before any text messages, calls are disclosed as automated, and opt-out is honored immediately. See our SMS & AI voice consent policy →
Vendors already on Tow4Tech
Notified instantly through the Dispatch app — opportunity board, push, and direct outreach. They quote, assign, and roll exactly as they do today.
Vendors not yet on Tow4Tech
AI voice agents place calls to nearby off-network providers, read the job out, and capture a spoken ETA and price. Their reply is written back to the request automatically — no human relay, no re-keying.
Fan out to vendors off the network
AI voice agents widen the field beyond Tow4Tech's existing vendors — placing parallel calls to nearby providers who've never signed up. No coverage gap ever stops a job from moving.
Real ETAs & cost estimates, by voice
The AI call reads out the job and asks the vendor for an ETA and a price. That spoken quote is captured and written back into the request — landing in the same quote list as in-network vendors, apples to apples.
Off-network vendors still handle the job
A provider reached by AI voice agents doesn't need a Tow4Tech account to take and complete the work. They're brought in for the job, paid, and tracked through it — then invited to join the network when it makes sense.
One experience for the Service App user
Whether the winning vendor was already on Tow4Tech or reached through AI voice agents, the Service App user sees the identical flow — quotes side by side, live tracking, photos, and a single settled invoice. The network does the heavy lifting invisibly.
Everything a modern breakdown department needs
Each capability is tagged with the app it lives in, so you know exactly what you get.
Live tracking
See the operator heading to your truck on a live map with real-time ETAs.
Preferred-vendor protection
The vendors who've earned your business get first shot — automatically.
Invoices & receipts
Every quote, ETA, photo, note and invoice attached to the job.
Stripe or direct pay
Settle in-platform or pay vendors direct — Tow4Tech tracks it either way.
National opportunity board
One inbox of inbound work for service providers — and one network of help for fleets.
Analytics
Spend by vendor, region and truck. Response times. Cost trends. Vendor performance.
Questions fleet ops teams ask us first
Is there a contract or a subscription?
No. There's no contract, no seat licensing and no monthly minimum. Fleets and owner operators pay $25 per successful request — if no vendor takes the job, there's nothing to pay. Dispatch is free for towing & roadside providers.
What happens if no vendor responds?
The request keeps widening. It starts with your preferred vendors, opens to the broader network, and then AI voice agents call nearby off-network providers directly to capture an ETA and price. If nothing lands, you're not charged — and a dispatcher can escalate the request manually at any point.
How fast do vendors respond?
Response time depends on location, time of day and service type. Every request is timestamped end to end, so you see actual acceptance times, ETAs and on-scene times per vendor in your analytics — and vendor scoring puts the consistently fast ones first on your next job.
Are vendors vetted and insured?
Providers submit business and insurance details during onboarding, and every completed job feeds a performance score visible to the fleets who use them. You can also lock a request to your own preferred, pre-approved vendor list only.
How does payment work?
Your call, every job. Settle in-platform through Stripe, or pay the vendor direct on your existing terms — Tow4Tech records the invoice, receipts and photos either way.
Can it connect to our TMS or CRM?
Yes. Requests can be pushed in over our REST API or CRM webhooks, and status changes flow back in real time. Enterprise SSO/SAML is available on request.